All entries tagged with "customer service"
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Sprint shutting down @sprintpcs.com e-mail
In a move that's expected to affect tens of people, Sprint has announced it will no longer offer PCS...
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Verizon Knocks T-Mobile Off Top Spot in Customer Service
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T-Mobile Wing Gallery
Yes, I have the T-Mobile Wing and yes, it’s the hotness. I want to do a video, a review, a shootout, a whole lotta things. But there’s absolutely no T-Mobile signal where I live and apparently Cingular isn’t playing nice with the roaming agreements - I just plain can’t get signal at all. I like to use a device before I review it, so that’s coming. Meanwhile, check out some pretty images after the break.
Anecdote mode on.
…Before the break, though, a note. I currently waiting on a call back from T-Mobile’s customer service. When I told them my plight (i.e. no signal but I’m keeping my T-Mo number for forwarding), they said they’d unlock it (that’s a hint for you unlock code seekers, maybe). Anyhow, the unlock code they had isn’t working, so a “Wing specialist” is investigating. T-Mobile has consistently rated tops for customer service and my experience is in line with that. Oh, and the hold music? The Flaming Lips’ “The Yeah Yeah Yeah Song”. T-Mobile For The Win! Now just give us 3G, guys.
Anecdote mode off.
Check out the pics after the break.
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T-Mobile (still) has the best customer service
Maybe it's because they don't have to waste any resources on, oh, *3G data*, but T-Mobile has, for the 5th year in a row, had the best customer services amongst the US carriers. That's why I let [Mike Overbo](http://www.treocentral.com/content/About/authors.htm?id=65) talk me into them despite their tragic lack of UMTS, HSDPA, etc.
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